Updated 13 November 2026

Privacy notice.

This notice covers FaraiOS accounts, business setup, customer enquiries and the separate waitlist. Contact hello@faraios.com with questions, correction requests or deletion requests.

Accounts and business setup

When you create an account, we store your name and email address with Supabase Auth, which manages your password securely. We store your business name, type and the link identifying you as its owner in Supabase. We use these details to verify your email, sign you in, save your business and help you recover access.

Verification and password reset messages are account security emails sent through Resend. Creating an account does not join the waitlist or provide marketing consent. Waitlist consent and withdrawal remain separate.

A necessary session cookie keeps you signed in. Access and refresh tokens are held on the server; the cookie contains a session identifier. The application expires an idle session after 30 minutes. Supabase and hosting security logs may record authentication attempts and connection information to protect the service.

Account and business data are kept while your account is active. Contact hello@faraios.com to request access, correction or deletion; deletion is handled by the owner in this first release. We will explain any information that must be retained and why. Provider logs and backups follow their configured retention periods, which may differ from the live account record.

Supabase stores the current project in Ireland. Our hosting and email providers may process data in other countries. Access to business records is restricted by ownership controls. The waitlist retention periods below apply to waitlist data, not account or business records.

The separate waitlist

What we collect

Your name, email address, business type and selected interests. We also record when you requested and confirmed updates, the consent wording and version, and any withdrawal.

Why we use it

To confirm your request and send FaraiOS waitlist, launch and early-access updates relevant to your interests. Joining does not create a product account or guarantee a launch date, service availability or pricing. We do not sell your waitlist details.

Your choice

The consent box is unchecked by default. You are added to the active waitlist only after confirming your email. Keep your confirmation email: its unsubscribe link also works after you confirm. You can also contact us to withdraw, correct or delete your details. If you unsubscribe and later want to rejoin, contact us.

Where details are held

Waitlist records are stored in Supabase and accessed by the FaraiOS owner through restricted database controls. Our website is hosted on Plesk, and automated emails are sent through Resend. These providers process data to operate the waitlist. Database and hosting backups may retain copies until their normal expiry.

How long we keep them

Unconfirmed requests are removed after seven days. Withdrawn or suppressed records are kept for up to 30 days for administration, then deleted. Confirmed entries expire after 12 months unless you join again with fresh consent. Routine queue records expire after 30 days. These periods are applied by the daily maintenance task. Owner exports are private working copies and must follow the same retention periods.

Spam checks and cookies

We use form validation, a hidden bot field, timing checks and rate limits. The application stores a temporary keyed hash of your connection address for rate limiting, rather than the raw address. Hosting security/access logs may separately record connection information under the host’s retention settings. A necessary session cookie protects the form; the waitlist adds no advertising or tracking cookies.

Email delivery

Confirmation emails are sent through Resend, with replies directed to hello@faraios.com. After you confirm, your submitted details are emailed to the FaraiOS owner. We record delivery status and suppress bounced or complained-about addresses. Your request stays saved if email sending is temporarily unavailable. Messages may be delayed or filtered by your email provider.